We offer FREE shipping on most orders within the United States. However, certain products are excluded from free shipping and include a separate shipping charge at checkout. Products that don't qualify for free shipping are clearly marked with a notice on their product pages.
Want to know about our Return Policy? Read more here.
Order Confirmation:
As soon as you place your order, we'll send you a confirmation email. This means we've received your order and authorized your payment.
We immediately check to make sure your items are in stock and ready to ship. If something is backordered or unavailable, we'll cancel the payment authorization and email you to discuss other options.
Once we've confirmed everything is available and ready to ship (within 5 business days), we'll process your payment and start preparing your order.
Order Shipment:
In-stock orders ship within three business days from when you place your order.
We'll send you shipping confirmation within 24 hours after your order leaves our warehouse to the email address you provided at checkout.
If you haven't received shipping confirmation within four business days of placing your order, please email us at info@beveragecove.com.
International Orders:
Our products are designed for the U.S. market and certified to meet U.S. electrical safety standards. They typically haven't been certified for other countries, but we're happy to ship internationally.
Since our products vary widely in size and weight, we'll provide you with a custom shipping quote for your specific order.
If you're satisfied with the quote, we'll create your order and process payment through our secure payment system.
Damages:
Inspect your package carefully when it arrives. If you notice any damage, note it before signing for the delivery, or refuse to accept it.
If you accept the delivery, immediately take photos of any damaged packaging or products.
Email any damage photos to info@beveragecove.com and visit our return page for more information.
